Privacy Policy

Last Updated: September 18, 2026

At Coastal Insurance Center Inc., we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.coastalinsurancecenter.com, request an insurance quote, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, complete an online form, request an insurance quote, purchase or service an insurance policy, or otherwise communicate with our agency.

Depending on the service requested, this information may include your name, mailing address, email address, telephone number, insurance needs, policy information, quote information, and other information necessary to provide insurance-related services.

Our website may also automatically collect certain technical information, including IP address, browser type, device information, pages visited, and similar usage information. This information may be used to operate, maintain, secure, and improve our website.

How We Use Your Information

• Respond to inquiries and insurance quote requests.
• Obtain and provide insurance quotes.
• Process, service, and manage insurance policies.
• Communicate regarding applications, quotes, policies, renewals, claims, billing, or other customer service matters.
• Send notifications and communications that you have requested or authorized.
• Maintain and improve our website and services.
• Protect against fraud, unauthorized activity, or security threats.
• Comply with applicable legal, regulatory, and contractual requirements.

We do not sell your personal information.

SMS/Text Messaging and Mobile Consent

If you voluntarily provide your mobile telephone number and consent to receive text messages, Coastal Insurance Center Inc may send SMS messages related to insurance quote requests, policy servicing, account notifications, appointment reminders, customer care, and other communications you have authorized.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to a message. You may reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing insurance products or services.

Mobile information, telephone numbers, SMS opt-in data, and text messaging consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in information will not be shared with third parties for their own marketing purposes.

How We May Share Information

We may disclose personal information when reasonably necessary to provide the insurance products or services you request. This may include sharing information with insurance carriers, managing general agents, insurance-related service providers, technology providers, and other parties involved in obtaining, issuing, servicing, or maintaining an insurance policy.

We may also disclose information when required or permitted by applicable law, regulation, court order, governmental request, or to protect our rights, customers, business, or property.

The disclosures described above expressly exclude SMS opt-in and text messaging consent information. Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand how visitors use our website, improve performance, and help maintain security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.

Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business and insurance records, comply with applicable legal and regulatory requirements, resolve disputes, and enforce our agreements.

Your Privacy Choices and Rights

Depending on applicable law and the nature of the information we maintain, you may contact us to request access to or correction of certain personal information, request deletion where applicable, or ask questions about how your information is handled.

You may also unsubscribe from certain communications at any time. For SMS communications, reply STOP to opt out.

Third-Party Websites

Our website may contain links to websites operated by insurance carriers or other third parties. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

Children's Privacy

Our website and insurance services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the "Last Updated" date will be revised.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us: